Connect SMS and email, and send a test

5 min System administrator accounts only

Send text messages through Hubtel with the Council’s sender id, and emails through the Council’s email server. Then send a test of each.

What you will learn

  • Turn on SMS through Hubtel with a sender id
  • Turn on email through an email server (SMTP)
  • Send a test SMS and a test email
demo.ahpcghana.com/staff/settings
The SMS and Email cards, each with its own test box.
The SMS and Email cards, each with its own test box.

Step by step

  1. On the SMS card:
    • In SMS, choose Hubtel.
    • Type the SMS sender id (max 11 characters), for example AHPC.
    • Press Save.
  2. If you see “SMS goes through Hubtel: also enter the Hubtel API client id and secret under Online payments”, fill in the Online payments card first.
  3. Under Send a test SMS, type your phone number, for example 024 123 4567, and press Send test.
  4. On the Email card:
    • In Email, choose Email server (SMTP).
    • Type the details from your email provider: Email from, SMTP host, SMTP port, SMTP security, SMTP username and SMTP password.
    • Press Save.
  5. Under Send a test email, type your email address and press Send test.
  6. Check your phone and inbox.

What you will see

  • “Sent. Check that it arrived.”: the test went out.
  • “Not sent:” with a reason: check the details you typed and try again.
  • “Recorded, but not sent: this channel is off.”: the channel is set to Off (keep a record only, nothing is sent).

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 Your test button is greyed out and the page says “Save your changes first.” What do you do?