Registrar’s Office and registration staff

Registration and verification

Decide provisional, temporary and permanent registrations, handle foreign-trained applications, upgrades, PIN renewals, ID cards, certificates and registration windows, and follow checks of the register.

About 74 minutes in all15 short lessons

Everything in this course is in the left menu under Examination and Registration, in the Registration and Verification sections. Sign in to the portal with your staff account. Decisions on registrations belong to the Registrar’s Office; Examinations staff can open most pages to look.

  1. 1

    The Registration dashboard

    See the register, good standing, revenue and certificates at a glance. Every number opens the list of people behind it.

    6 min
  2. 2

    The Provisional, Temporal and Permanent queues

    Each type of registration has its own queue. Learn how to find the applications waiting for you, and what each tab and column means.

    5 min
  3. 3

    Review an application and its documents

    Open an application, check the applicant’s details, open each document and mark it verified or rejected.

    6 min
  4. 4

    Approve, reject or ask for more

    Make the decision on a registration application, and know what the portal does when you approve.

    6 min
  5. 5

    Foreign-trained applications

    People trained outside Ghana apply here first. Check their documents, schedule the interview and record the Interview Panel’s decision.

    7 min
  6. 6

    The Foreign-trained dashboard

    See how many foreign-trained applications came in, where they are now and how much was collected.

    3 min
  7. 7

    Upgrade applications

    Registered professionals apply to record a higher qualification or a new specialty. Check the evidence and decide.

    4 min
  8. 8

    Annual subscriptions (PIN renewals)

    Registered professionals renew their PIN every year. Approve each renewal once the fee is paid and the CPD points are in.

    6 min
  9. 9

    ID cards: from request to collection

    Follow each ID card through its stages: Requested, Approved, Printed and Collected.

    6 min
  10. 10

    ID cards: photo, PDF and replacement

    Add or change the passport photo printed on a card, open the card PDF for printing, and replace a lost or damaged card.

    4 min
  11. 11

    Certificates: issue, fresh copy and revoke

    Every certificate the Council issues is listed here, with its QR code. Download a copy, issue a fresh copy after a correction, or revoke one.

    5 min
  12. 12

    Registration windows

    Open or close each application portal, set dates, and write the message applicants see while it is closed.

    4 min
  13. 13

    Verification: Foreign, Local and all records

    See every check of the public register: who checked whom, from where, why, and what they were told.

    4 min
  14. 14

    A professional’s record and status

    Open one professional’s full record, and suspend, reinstate or strike them off the register.

    5 min
  15. 15

    Registration reports

    Download ready-made lists: the register, applications, PIN renewals and certificates.

    3 min