Create a staff account

5 min System administrators, and anyone allowed to manage staff accounts

Give a new member of staff a sign-in to the staff console with the roles they need. The portal makes a temporary password for you to pass on.

What you will learn

  • Create a staff account
  • Choose the right roles
  • Hand over the temporary password safely

Staff accounts are for Council staff only. Professionals don’t need one: they create their own account in the portal.

demo.ahpcghana.com/staff/users
Staff accounts: name, roles, department, last sign-in and status.
Staff accounts: name, roles, department, last sign-in and status.
demo.ahpcghana.com/staff/users
The New staff account box.
The New staff account box.

Step by step

  1. In the left menu, open System administration and press Staff accounts.
  2. Press New staff account at the top right.
  3. Type the Full name and Email. Add the Phone and Department if you have them.
  4. Under Roles, tick one or more roles. Each role shows a short description of what it covers.
  5. Only a system administrator sees the System administrator switch. Turn it on only for someone who must have full access, including Connections & system.
  6. Press Create account.
  7. A box called Temporary password shows the password once. Press Copy, give it to the person privately, then press I’ve saved it.

What you will see

  • The new account opens straight away so you can check it.
  • In the list, the status shows Active, Locked or Turned off.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 A newly registered professional asks for a staff account. What do you tell them?
2 How many times is the temporary password shown?