Sign in, reset your password and sign out

4 min Everyone with an account

Sign in with your email and password, get a reset code if you forget your password, and keep your account safe.

What you will learn

  • Sign in to the portal
  • Reset a forgotten password with a 6-digit code
  • Know what happens after five wrong passwords
  • Change your password and sign out
demo.ahpcghana.com/login
The sign-in page, with the Forgot your password? link under the password.
The sign-in page, with the Forgot your password? link under the password.

Step by step

  1. Go to portal.ahpcghana.com/login.
  2. Type your Email and Password. Press the eye icon to see what you typed. A warning shows if Caps Lock is on.
  3. Press Sign in. The portal opens your dashboard.
  4. Forgot your password?
    • Press Forgot your password? under the password box (or go to portal.ahpcghana.com/forgot).
    • Type your Email and press Send code. A 6-digit code goes to the phone and email on your account.
    • Type the code in 6-digit code, choose a New password (at least 10 characters) and press Change password.
    • No code? Press Didn't get it? Send again. The code works for 15 minutes.
    • Then sign in with your new password.
  5. To change your password while signed in:
    • Press your name at the top right of any page.
    • Choose Change password, type your Current password and a New password, then press Change password.
  6. To sign out, press your name at the top right and choose Sign out.
demo.ahpcghana.com/forgot
Reset your password: first your email, then the 6-digit code.
Reset your password: first your email, then the 6-digit code.

Five wrong passwords lock the sign-in

If you type a wrong password five times in a row, the portal stops you signing in for 15 minutes. The message says Too many wrong passwords. Try again in … minute(s).

Wait, then try again. Or reset your password with Forgot your password?: a successful reset unlocks the account at once.

What you will see

  • Wrong email or password: one of the two is wrong. Check the email first.
  • After a password change, you stay signed in here and any other device you used is signed out.
  • The bell at the top right shows your notifications, such as an approved application or a new invoice.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 You typed a wrong password five times. What happens?
2 Where does the password reset code go?