Read and send memos

5 min All Council staff

Read the memos sent to you or your unit, acknowledge them, and write your own memo to people or whole units.

What you will learn

  • Read a memo and acknowledge it
  • Write a memo to people or whole units
  • Save a draft and send it later
  • See who has read your memo

Memos are the Council's internal letters. A memo can go to named people, to whole units, or to All staff. It gets a reference number when it is sent. The sender sees who has read and acknowledged it.

demo.ahpcghana.com/staff/secretariat/memos?my=1
Memos: your Inbox, Sent and Drafts.
Memos: your Inbox, Sent and Drafts.
demo.ahpcghana.com/staff/secretariat/memos?my=1
Writing a new memo.
Writing a new memo.

Step by step

  1. In the left menu, open My work and press Memos. The Inbox tab shows memos to you or your unit. Unread ones have a gold dot.
  2. Press a memo to open it. Opening it records that you have read it.
    • If it says Please acknowledge, press Acknowledge at the bottom so the sender knows you have seen it.
    • Press Print (PDF) for a printable copy. It carries a light watermark with your name and the date.
  3. To write a memo, press New memo.
    • To whole units: press one or more units, or All staff.
    • To people: type a name or unit and pick the person.
    • Press + Add copies (cc) to copy units or people.
    • Fill in Subject (for example Staff durbar on Friday) and the Memo text. Leave a blank line between paragraphs.
    • Choose Confidentiality: Normal, Confidential or Strictly confidential.
    • Tick Ask recipients to acknowledge if you need them to confirm.
  4. Press Save draft to keep it for later, or Send to send it now. To attach files, save a draft first, then add them.
  5. Find drafts under Drafts and sent memos under Sent. Press a sent memo to see the Read receipts.

What you will see

  • A yellow box … memo(s) waiting for your acknowledgement: open each one and press Acknowledge.
  • In Sent, a bar such as 5/12 read · 3 acknowledged.
  • Copied on a memo in your inbox: you were sent a copy (cc).

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 A memo shows Please acknowledge. What should you do?
2 How do you attach a file to a new memo?