Letters for your action

3 min All Council staff

When the Secretariat passes you an incoming letter, you see it here with its reply date. Add notes and mark it responded.

What you will learn

Find the letters waiting for your action
Read the letter and its scanned copy
Add a note and mark the letter responded

The Secretariat registers every letter the Council receives. When a letter needs action, they pass it to an action officer with a date the reply is due. If that is you, it shows here.

demo.ahpcghana.com/staff/secretariat/correspondence?tab=mine&my=1

Letters waiting for your action.

Step by step

In the left menu, open My work and press Letters for my action. The For my action tab shows your letters.
Use Open, Overdue, Responded or Filed to filter.
Press a letter to open it.
- Read who it is from, the dates, the Summary and the Scanned copy and enclosures.
- Add a note or a file to record what you are doing.
When you have dealt with it, press Mark responded and add a note if you like.

What you will see

The reply is overdue: the reply date has passed. Deal with it or tell the Secretariat.
Statuses: Received, With officer, Responded, Filed.
No letters are waiting for your action.: nothing to do.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.