Chat with colleagues

4 min All Council staff

Talk to colleagues in channels and direct messages, share files and mention people.

What you will learn

  • Read and post in a channel
  • Start a direct or group message
  • Attach a file and mention a colleague
  • Search old messages

The chat is only for Council staff. Professionals never see it. On your first visit you are put in #general (Council-wide news) and your unit's channel.

demo.ahpcghana.com/staff/chat
Chat: channels and direct messages on the left.
Chat: channels and direct messages on the left.

Step by step

  1. In the left menu, under Overview, press Chat. A gold number next to it means unread messages.
  2. Under Channels, press a channel to open it. To find more, press Browse channels and then Join next to a public channel.
  3. To message one person, press New message, pick a colleague and press Start conversation.
    • Pick up to seven people for a group message, then press Start group message.
  4. Type in the box at the bottom and press Enter to send.
    • Shift + Enter starts a new line.
    • Type @ and a name to mention a colleague. They are told.
    • Press the paperclip to attach a file of up to 10 MB (PDF, pictures, Word, Excel, PowerPoint, text or CSV).
  5. Point at a message to see its small buttons: React adds an emoji. On your own messages, Edit (pencil) and Delete (bin) appear too. A deleted message shows as "message deleted" for everyone.
  6. To find an old message, press the magnifying glass next to New message and type at least two letters.

What you will see

  • Live under the Chat heading: messages arrive as they are sent. Reconnecting…: the connection dropped; it comes back by itself.
  • This channel is archived.: you can read it but no one can post.
  • A green dot on a colleague's picture: they are online.

Check yourself

Pick an answer for each question, then press Check my answers. Nothing is saved or sent.

1 How many colleagues can be in one group message?